Course Duration

   2 Days Training

 Prerequisite

   None

 Exam Format

   Objective Type 40 Questions, Passing Marks 26/40

   Exam Duration : 60 Minutes

EXIN SIAM™ Foundation validates a professional’s knowledge about bringing together multiple
service providers to strive for a common goal in order to support the client organization’s agreed
objectives for service delivery.

This certification includes the following topics:

• Introduction to SIAM
• SIAM implementation roadmap
• SIAM roles and responsibilities
• SIAM practices
• processes to support SIAM
• SIAM challenges and risks
• SIAM and other practices.

 Course      Duration

   2 Days Training

 Prerequisite

   Accredited EXIN SIAM™ Professional training, including completion of the Practical Assignments

 Exam Format

  Closed Book, Supervised, Online or Paper Based

   Objective Type 40 Questions, Passing Marks 26/40

   Exam Duration : 90 Minutes

The EXIN SIAM™ Professional certification tests a candidate’s knowledge of the application of SIAM™ to situations and the candidate’s ability to further analyze the SIAM concepts in the following areas:

• The Discovery and Strategy stage
• The Plan and Build stage
• The Implement stage
• The Run and Improve stage
• SIAM practices across the stages

Service Integration and Management (SIAM) is a methodology used to manage and seamlessy integrate multiple service providers to ensure a single business-facing IT organization.

The EXIN SIAM™ Professional certification tests a candidate’s knowledge and skills of the activities in the four stages of the SIAM roadmap. A candidate who successfully completes the EXIN SIAM™ Professional can analyze, plan, build and inspect a multi-service provider environment.