AaRohan Service Management Solutions

ITIL ® 4: Direct, Plan & Improve

  Course Duration

  2 / 3  Days Classroom Training


  A certificate in ITIL ® 4 Foundation

  Exam Format

   Closed Book, Supervised, Online or Paper Based

   Objective Type 40 Questions, Passing Marks 28/40

   Exam Duration : 90 Minutes

   Learning Objectives

The ITIL® 4 Direct, Plan and Improve (DPI) qualification is intended to provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. Furthermore, provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility.

The ITIL 4 Direct, Plan and Improve examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Direct, Plan and Improve publication to establish a learning and improving IT organization. The ITIL 4 Direct, Plan and Improve qualification is one of the pre-requisites for the designation of ITIL 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful IT-enabled services, teams and workflows. It is also a pre-requisite for the designation of ITIL 4 Strategic Leader, which assesses the candidate’s ability to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success.




From November 2019; As per PeopleCert Policy, we are offerings Training + Exam as a bundle. Only Training without Exam will not be provided.

Contact Us


Call:     +91 73788 02989